Policies
At All-Good Things we want your shopping experience to be wonderful. We want you to be completely satisfied with every aspect of your purchases. Here are some tips to make your shopping easier.
How to Order You can order by telephone: call 770-254-8667 to place your order Monday–Friday 10:00-6:00 EST.,
ALL-GOOD THINGS
167 Andrew Bailey Rd.
Sharpsburg, GA 30277
Embroidery You can order any of our products personalized or blank with no personalization. All of our garments or accessories include an embroidered 6,000 stitch logo, monogram or stock design. Should your item require more than 6,000 stitches refer to the chart below for each 1,000 stitches.
Quantity Additional 1,000 Stitches Add 12 – 23 pcs. add .65 per 1,000 stitches 24 – 35 pcs. add .55 per 1,000 stitches 36 – 60 pcs. add .45 per 1,000 stitches 61 – 144 pcs. add .35 per 1,000 stitches 145 – 288 pcs. add .30 per 1,000 stitches 289 + pcs. add .25 per 1,000 stitches
Set-Up Fees: Stock Lettering Only $25.00 Stock Design & Lettering $35.00
Additional Items: Names or website address $5.00 No set-up fee
Digitizing Digitizing is the art of converting your hard copy logo or design into a digitized compute software embroidery file. Once this is done and we get your approval, we will be ready to process your order. We are able to offer you the highest quality design services because our digitizer is exceptionally talented at combining the art and technology needed for perfect designs every time.
Rates: $50.00 minimum
Payment Options We accept the following credit cards: Visa and MasterCard. Credit cards will be billed as The Allgood Stitchery, Inc. We also accept personal checks and money orders. Paying by check or money order will slow the process some. We hold all personal checks for 7 days until the funds clear.
Shipping Personalized items will be shipped in 5 to 10 business days. If something is out of stock we will make every effort to let you know when it becomes available. Orders placed over the week end will be processed the following Monday. We will ship your order by USPS Priority Mail, UPS Ground or UPS Air Services. During the ordering phase, please pay close attention to your address information. If you put the wrong suite number or address and it is returned to us you will have to pay another shipping charge. We are not responsible for items lost in the mail.
Changing an Order If for some reason you need to change an order, please contact us as soon as possible. You can call us at 770-254-8667 or email us at stichert@bellsouth.net. We are trying to get your
order out as quickly as we can. Once your order is processed and is decorated it is too late.
Returns We want you to be completely satisfied with your order. If there is something wrong with your order we will make it right. All returns must be made within 14 days of receipt of your order. lease call us so we can give you a return authorization number. We will not accept any returns without it. Personalized items are not returnable. Personalized items can be returned if they are defective, if we put the wrong name or initials on it, or we have given you the wrong size. These items will be fixed or replaced. We will not send the replacement until the original item is returned. If we need to refund you, we will refund you the amount of your order excluding the shipping.
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